Okay, What'd I do wrong?

[polarglock]

I have a Motorola W385.  I read another link somewhere that P2kcommander does work for this phone.  I don't recall where though.  I downloaded and installed Handset_USB_Driver_32_v3.3.0.msi from the motodev site.  My Windows XP Professional PC does recognize the phone and now that the driver is installed, I can charge the phone via usb.  It also shows up in device manager.  I downloaded P2kCommander-V4.9.E.zip and installed it.  I didn't really find an installation routine.  I just expanded the zip file and ran the P2kCommander.exe.  It does not seem to find my phone.  Am I missing a step here?  Is there something I need to do to make p2kc recognize the phone?  A configuration file I need to set to something?  I played around with the options and all but am not able to get it to connect.  Thanks for any help anyone can provide!

[s5vi]

pls check phone status in device manager
default (without p2kcommander) it show usb modem
but when you launxh p2kcommander it will try to switch device into p2k mode, and new usb devices willbe appear
pls send a screenshot or .log file

[polarglock]

I don't get any new devices when launching p2kcommander. Attached is a screenprint. The log when I attempt to connect with p2kcommander is as follows...

Message file loaded.
H:\Working\P2kCommander4.9E
Open Internet connection.
Check if update available.
Sorry, no update available yet.
P2kCommander launched.
No p2k device found, NOT connected!

[polarglock]

I guess I am not allowed to post attachments.  The only think I see in device manager is as follows...

Under Modems, "Motorola USB Modem"
Under Ports, "Motorola USB Diagnostic Port (COM7)
Under Universal Serial Bus controllers, "Motorola USB Composite Device"

I don't see any changes when I start P2kCommander.

[polarglock]

I forgot to mention, this is a Verizon phone.  I think I heard they lock their phones down some how so would that have anything to do with my problem?  Thanks.

[s5vi]

It looks like there is  a solution:
http://www.howardforums.com/showthread.php?t=1240976&highlight=w385

or your w385 has new firmware which uses different interfaces
in this case it needs further investigation,pls let me know and i will post some instructions to spy interface details

[polarglock]

Awesome! That worked.  I am able to get into my phone.  For anyone else trying this, I think the trick was pointing to the USB port and using the fast commands.  I was able to keep the newer versions of the driver and p2kc.

Thanks for your help!