Can't View Anything from phone.

[neromyr]

Hello all. I have a Motorola Razor v3r and for some reason I can't see anything from the phone. I'm Using P2kCommander-V4.9e on a windows Vista laptop. When i first start up the program it shows the contents of the P2k main folder and i see this.

Message file loaded.
C:\Users\Owner\Desktop\P2kCommander-V4.9.E
Open Internet connection.
Check if update available.
Sorry, no update available yet.
P2kCommander launched.
Usb p2k device found, phone connected!
P2k Tci IF up.
Tci command set: 3g fast
Volume information --> Volume Names: /a
/a P2k Phone system
Search files:/a/*.*
Free space :3529 KBytes

When I go the the pull down tab i see (star) /a P2k Phone system 3 empty slots  (star) P2k Phone seems My system drives  and (star) _C:\3d    I select /a P2k Phone system and wait a couple seconds and get a message saying i can run other things while it searches the  phone and the log says 735 files found. and shows its loading the files. the status bar moves then it says 735 filenames loaded in 40482 milliseconds. but I see nothing. the file path says P2k:/ and that's it. if i try and have it re read  i get the message again and as soon as i close it P2kCommander crashes.

Can Anyone help me please? My sisters and I all have the same phones from AT&T and they came with only one game and a few simple ringtones and skins. We would really like to put things on the phones mainly ringtones. so if anyone can help I would really appreciate it.

[s5vi]

Pls check your options dialog settings.
remove checkmark on filefilter line
i think your setting is use *.* filter. you must not to use filtering (uncheck the box)

[neromyr]

Unfortunately that box wasn't checked. the only thing that has a check mark in its box is the check for updates box.

[s5vi]

ok,
did you see on filelist panel one folder named "a" ?
if yes simply double click it, just like another folder and it will open.
or pls send some screenshots

[neromyr]

When i get home from work today i'll put some screen  shots. as of yet i still have not been able to get it to work.

[neromyr]

Ok sorry its taken so long to get these up but My schedule has been crazy. but as i said here are the screen shots. I has Screens of when i looked in the /a and the empty slots. as well as my options panel.

http://img.photobucket.com/albums/v212/neromyr/OptionsPanel.jpg  <- options panel
http://img.photobucket.com/albums/v212/neromyr/Screenshot1.jpg  <- Where drive a should be
http://img.photobucket.com/albums/v212/neromyr/WhereBshouldbe.jpg <- Where drive b should be
http://img.photobucket.com/albums/v212/neromyr/ScreenshotofwhereDrivecshouldbe.jpg <- Where drive c should be
http://img.photobucket.com/albums/v212/neromyr/WhereEshouldbe.jpg  <- Where drive e should be

I hope this helps you figure out the problem. I gave up the fusic i had when my family was on sprint for this phone when they switched and it would be really nice to get back the ring tones i had set for people.

[s5vi]

Hmmm, it seems v3re has a trick (or hidden root folder)
I googled and found a silly trick, pls try it
Specify a file filter: /*.mp3 and set checkmark to use filter.

Or you use bad drivers, good one here:
32bit: http://rapidshare.com/files/72338580/Handset_USB_Driver_32_v3.2.0.rar
64bit: http://rapidshare.com/files/72339004/Handset_USB_Driver_x64_v3.2.0.rar

this must work, i found this pic: http://i202.photobucket.com/albums/aa82/axito11/p2kcommanderokok.jpg

[neromyr]

it seems to have fixed it. i reinstalled the drivers and tried the mentioned filter and sure enough the directory showed up. thanks again. My sisters are going to be pleased. I know i am.

[Chrono]

Ah!!!! Thank you so much! I've been trying to figure this out for months. I downloaded so many different things....ugh.....
I had the exact same problem with my V3re, but it works!

How do I get pictures from my phone? I tried changing the filter to /*.jpeg, but it didn't find anything. Any ideas?

[s5vi]

My phone uses:
/*.jpg

[Chrono]

Thanks, it worked.

[kms512847]

I tried all of the above and am still not able to view any of the files found.  It finds 11 .mp3 files but there is nothing in the file list pane.  I have a V3re and am using Windows XP SP2 and P2K V-4.9.8.  The odd thing is that I have successfully used this laptop and these Motorola drivers and this P2K program in November 2007 to upload mp3 file/ringtones.  Do you have any additional suggestions?

[s5vi]

If filelist shows only mp3 files, check file filter setting in options dialog.
maybe filtering is active (you have to remove checkmark to see all files)

[Fondue]

Do you have to have a certain system of windows e.g. XP Service Pack 1?